Terms of use

General terms and conditions of sale

SUMMARY

This website is managed by Thorne & Ivy. On this website, the terms “we”, “us” and “our” refer to Thorne & Ivy. Thorne & Ivy makes this website, including all information, tools and services available on it, available to you as a user, provided that you accept all the conditions, guidelines and notices mentioned here.

By visiting our website and/or purchasing products from us, you are using our “service” and you accept the following terms of use (“Terms of Use” or “TOS”), including all additional terms and guidelines referred to herein and/or available via hyperlink. These terms of use apply to all users of the site, including, but not limited to, browsers, suppliers, customers, distributors and/or content providers.

Please read these terms of use carefully before accessing or using our website. By accessing the site or using any part of the site, you agree to these terms of use. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these terms of use are considered an offer, acceptance is expressly limited to these terms of use.

All new features or tools added to the current offer are also subject to these terms of use. The most recent version of the terms of use can be viewed at any time on this page. We reserve the right to update, modify or replace any part of these terms of use.

SECTION 1 - TERMS OF USE FOR ONLINE STORAGE

By accepting these terms of use, you declare that you are at least of legal age in the state or province in which you reside and that you have given us permission to authorize minors in your family to use this site.

You must not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws) while using the service.

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service at any time, for any reason whatsoever.

You acknowledge that your content (with the exception of credit card information) is transmitted in clear text and (a) may be transmitted over different networks and (b) may require modifications to meet the technical connection requirements of networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or use any part of the Service, use of the Service or access to the Service or to contact anyone on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are for convenience only and are not intended to restrict or limit your use of the service.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness and timeliness of the information contained on this site. The material on this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any use of the information on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we are not required to update the information on our site. You agree that it is your responsibility to inform yourself of changes to our website.

SECTION 4 - CHANGES TO SERVICES AND PRICES

The prices of our products are subject to change.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or to any third party in the event of any modification, price change, suspension or termination of the Service.

CONCLUSION OF THE CONTRACT

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. By clicking on the “Buy” button, you submit an offer to conclude a sales contract. Immediately after sending, you will receive an automatic e-mail confirmation of the receipt of your order. This e-mail confirmation does not constitute acceptance of the contract.

WARRANTY

The legal warranty rights apply.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Some products or services may only be available online via the Site. These products or services may only be available in limited quantities and may only be returned or exchanged in accordance with our return policy.

Every effort has been made to display the colors and images of our products as accurately as possible. We cannot guarantee that the colors displayed on your computer screen are correct.

We reserve the right, but have no obligation, to limit the sale of our products or services to certain persons, geographic areas or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services that we offer. All product descriptions or product prices are subject to change at any time without notice and at our sole discretion. We reserve the right to withdraw products from our range at any time. Any offer of a product or service on this site is void where prohibited.

We do not guarantee that the quality of any product, service, information or other material purchased or received will meet your expectations, or that any errors in the Service will be corrected. All of our products are shipped directly from our supplier in China to the consumer. All costs, such as customs fees and import duties, are borne by the consumer.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card and/or orders with the same billing and/or delivery address. If we change or cancel an order, we will attempt to notify you using the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, have been placed by retailers, resellers or distributors.

You agree to provide up-to-date, complete and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more information, see our return policy.

SECTION 7 - OPTIONAL TOOLS

We may give you access to third-party tools over which we have no control or authority.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranty, representation or condition and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.

The use of optional tools offered through the website is at your own risk and discretion. You should ensure that you are aware of and agree to the terms on which the tools are offered by the relevant third-party providers.

SECTION 8 - LINKS TO THIRD-PARTY PROVIDERS

Certain content, products and services available via our service may contain material from third parties.

Third party links on this site may redirect you to third party sites that are not affiliated with us. We are not responsible for verifying or evaluating the content or accuracy of these third party sites, and we make no warranty or assumption of responsibility for third party materials or sites or for any other third party materials, products or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS

If you send certain submissions (e.g., competition entries) or unsolicited creative ideas, suggestions, projects, plans or other materials to us, whether online, by email, by post or by any other means (collectively, ” Comments"), you agree that we may modify, copy, publish, distribute, translate and otherwise use the Comments that you have sent to us, at any time and without restriction, in any medium. We are not obliged (1) to treat comments confidentially, (2) to pay compensation for comments or (3) to respond to comments.

We have the right, but not the obligation, to monitor, modify or delete any content that we consider, at our sole discretion, to be illegal, abusive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes a party's intellectual property or these Terms of Use.

You agree that your comments do not violate the rights of third parties, including copyright, trademark, privacy, personality or any other personal or property rights. You also agree that your comments do not contain defamatory or otherwise illegal, indecent or obscene material, or computer viruses or other malicious software that may affect the operation of the Service or an associated website. You must not use a false e-mail address, impersonate someone else or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for all your comments and their accuracy. We assume no responsibility and are not liable for comments posted by you or third parties.

SECTION 10 - PERSONAL DATA

The transmission of your personal data via the store is subject to our privacy policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are not required to update, change or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. Any update or refresh date indicated in the Service or on a related website should not be interpreted as an indication that all the information contained in the Service or on a related website has been modified or updated.

SECTION 12 - PROHIBITED USE

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. provincial or state laws, regulations, rules or ordinances; (d) violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) transmitting false or misleading information; (g) uploading or transmitting viruses or other types of malicious code that are or could be used in any way that affects the functionality or operation of the Service or any linked website, other websites or the Internet; (h) collecting or tracking the personal data of others; (i) engage in spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for obscene or immoral purposes; or (k) disrupt or circumvent the security features of the Service or an associated website, other websites or the Internet. We reserve the right to terminate your use of the Service or an associated website if you violate any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that may be obtained by using the Service will be correct or reliable.

You agree that we may delete the Service from time to time for an indefinite period or terminate the Service at any time without notice.

You expressly agree that your use, or non-use, of the Service is at your sole risk. The Service and all products and services made available to you through the Service are provided (except as expressly stated by us) on an “as is” and “as available” basis for your use, without any representation, warranty or condition of any kind, whether express or implied, including any implied warranty or condition of merchantability, commercial quality, fitness for a particular purpose, durability, proprietary rights and non-infringement of third party rights.

Under law, our directors, officers, employees, partners, agents, contractors, interns, suppliers, service providers, or licensors will in no event be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to lost profits, lost revenue, lost savings, data, replacement costs or similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising from the use of any of the Services or a product purchased through the Service, or for any other claim related in any way to the use of the Service or a product, including, but not limited to, errors or omissions in the content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damage.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Thorne & Ivy and our parent company, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents incorporated by reference herein, or your violation of any law or the rights of a third party.

SECTION 15 - SAFEGUARD CLAUSE

If any provision of these Terms of Use is held to be unlawful, invalid or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Use. Such determination will not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or by discontinue using our Website.

If, in our sole discretion, you fail to comply or we suspect that you have failed to comply with any term or condition of these Terms of Use, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination; and/or we may deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguity in the interpretation of these Terms of Use shall not be construed against the party that drafted the draft.

SECTION 18 - GOVERNING LAW

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO THE TERMS OF USE

You can review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace parts of these terms of use by posting updates and changes to our site. It is your responsibility to check our website regularly for changes. Your continued use of or access to our site or the service following the posting of changes to these terms of use will be considered acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Any questions regarding these Terms of Use should be addressed to our e-mail. You can contact us with our contact form.