Shipping policy
Delivery Times and Shipping
At Thorne & Ivy, we are committed to delivering your order to your doorstep as quickly and efficiently as possible. Below is an overview of our typical delivery timelines:
Order Processing
As soon as we receive your order, our team jumps into action! We aim to process and pack your order on the same day. Typically, your package will leave within 1 to 2 business days, with most weekday orders being dispatched within just one day.
Shipping Time
Once processed, your order will be on its way to you. Standard delivery takes 7 to 14 business days to reach your location. While this might be slightly longer than usual, the high demand during our Closing Sale has led to increased order volumes. We are working hard to process all orders as quickly as possible while maintaining our quality standards.
We appreciate your patience and understanding during this busy period. Rest assured, our team is doing everything they can to ensure your order reaches you safely and on time.
If you have any questions or concerns, please don't hesitate to contact us. We're here to help!
Customer Support
We do everything possible to ensure a seamless ordering and delivery experience. If you have any questions or need assistance, please do not hesitate to reach out to us. Our friendly team is ready and eager to assist you!